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| europe2007：HK100419134019我朋友替我在Paypal付了款,為何網上仍說waiting for payment? 2010-4-24 13:22:13
客服回复：The status of the order has been modified. We will arrange for delivery within 10 working days. Thanks for your support! |
| bebecat05：HK091225215916 - why deducted miles was 12062 but not 9141? 2010-1-18 12:09:00
客服回复：Hi, 9141 miles were deducted for the item, the rest were transferred into credit points for which you can check your account. The system will hint you if you would do such transfer when the remaining miles in your account goes below 7500 after a deal. |
| phoebe1728a：我訂了ASD 32CM Pot NT8332,請問幾時送貨?為我我賬戶仍有HK419餘數. 請回覆 2009-7-15 12:26:36
客服回复：您好，根据用户名未查到相关ASD 32CM Pot 订单记录。请提供您的订单号码，以便我们更精确地查询。 |
| p12p12：扣了50000分後,還欠hkd 80才完成交易, 怎樣付款呢?
2009-4-19 21:48:07
客服回复：你好，请登录后，进入“会员中心-查看订单“，点击打开订单，再通过paypal进行支付。 |
| leung kwan hing：有興趣選購Craft女式防風薄夾克,請問在香港那裡可以看到樣辦? 2009-1-9 0:08:15
客服回复：目前香港没有样品间可以看到样品，非常抱歉。不过具体款式您可以在网上看到图片。 |
| Leung Kwan Hing：請問如何將哩數兌換成“信用點數”？下次購物如何使用？
Iris 2008-12-22 19:24:27
客服回复：您可以购买价值高于您积分的物品，现金先别支付，操作完成后在“会员中心--订单查看”里把未生效的订单删除，扣除的里程就转成相应的信用点数存入您的帐户。信用点数与现金等值，与里程的兑换比例为：1信用点数=33里程、 |
| RockyShi：前一段日子看到的Sony T70怎么没有了？本来准备购买呢，希望多增加一些商品，目前种类太少了.加油！ 2008-10-21 16:46:29
客服回复：我们的产品会陆续增加更新！谢谢支持！ |
| liu：网站没有订单状态查询吗？怎么找不到 2008-8-19 12:40:12
客服回复：你好！请登录后进入“会员中心”--“查看订单”，点击即可看到您的“订单状态”。谢谢支持！ 另,您的订单在下单当日（8月19日）下午已经发货。 |
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